Instructions
Develop a PowerPoint presentation (“using speaker notes”) that will be presented to the Director of Quality. Include the following information in the training:
- Devise one quality improvement goal and one objective addressing cultural competence in healthcare for the hospital
- Develop three initiatives to meet the objective within the next year.
- Select one initiative and create a staff training that can be implemented within the next 30 days. The training should include:
- An analysis of the growing need for diversity awareness and inclusion
- Discuss the value of cultural competence in healthcare quality improvement
- Evaluate the relationship of patient satisfaction and employee satisfaction related to diversity awareness and inclusion
- A training activity related to cultural competence and quality improvement
Rubric below:
A – 4 – Mastery
Clear and thorough explanation of one quality improvement goal and one quality improvement objective addressing cultural competence in healthcare. Provided multiple (4) supporting rationales for the goal and objective.
A – 4 – Mastery
Comprehensive list of at least three initiatives designed to meet the quality improvement objective. Included multiple (4) examples for each item on the list.
A – 4 – Mastery
Clear and thorough training plan. Included comprehensive descriptions with multiple (4) supporting examples for each sub-bullet.
