Part II: Evaluate Collected Data ● (50-100 words) Introduce part II of the Project and the process that will be used to
complete it. ● (150-200 words plus results summary table) Discuss and summarize the results of the
employee survey, including: o The number of surveys distributed (based on what you stated in Part I of the
project); how many usable surveys were submitted (based on the Data Results provided below); survey return percentage or participation rate (number returned divided by the number distributed). Discuss your satisfaction level with that participation rate and any implications.
o Prepare, introduce, and include a summary table like the one below. The average importance and average satisfaction results for each service are already calculated for you in the Data Results provided below. Transfer that information to a summary table. The “Gap” is calculated by taking the average satisfaction score and subtracting the average importance score.
HR Service Average
Importance Average
Satisfaction Gap
Award & Recognition Program
Healthcare Insurance
Flexible Work Schedule
Incentive Pay Program
Leadership Development
Vacation & Holiday Pay
Career Development Opportunities
Performance Appraisal System
● (350-450 words) Evaluate the top 4 areas of importance to the employees:
o Identify the four services that are most important to your employees based on this survey.
o Using research, describe why each of these areas are most likely important to employees. Be sure to identify trends in HR related to these services.
● (350-450 words) Evaluate the top 4 areas of satisfaction to the employees: o Identify the four services that employees are most satisfied with based on this
survey. o Using research, describe why employees maybe be satisfied with each of these
areas. Be sure to identify trends in HR related to these services. ● (150-200 words) Determine the gaps and next steps to take:
o Identify the four services that are over-performing (positive gaps) and explain what implications that may have.
o Identify the service that is meeting expectations (less than 1-point gap) and explain what implications that may have.
o Identify the three services that are under-performing (negative gaps) and explain what implications that may have.
• (50-100 words) Summarize this part of the project. Format: Each section of the Evaluating HR Project should be well organized and prepared in APA format including a title page, section headers, in-text citations, and a reference page. A minimum of three professional and reputable sources are required for this section of the project. Part II of this project will be 3-5 pages of body (1100-1500 words) plus title page and reference page.
